Sometimes credentials are only valid for a set amount of time. So what happens when a digital credential expires?
Can I Still See My Credential?
Your credential will still be visible, however, a warning will appear below the credential stating to any viewer that the credential has expired.
Can I Still Make Changes to My Credential?
Yes, you can still make modifications like 'Add Evidence', 'Request a Name Change', or 'Change Privacy'. If you do make changes to your credential, remember that your credential will still appear with the expired notification.
What Can I No Longer Do?
You will no longer be able to add an expired credential to your email signature - as this will not communicate to viewers that it has expired. You will still be able to download a PDF copy of your certificate, but it will have a stamp communicating the date on which it expired.
How Can I Renew My Credential?
The best way to renew your credential is to contact your credential issuer directly. When logged in, you can do this by clicking the 'Renew My Credential' button within the warning message on your credential view. You may need to provide supplementary materials to them directly, and Accredible will not be able to help with that process.
I Redid My Course, Why Did My Credential Still Expire?
When you retake a course you will be issued with a brand new credential, which may be sent through to you sometime after your old credential expires depending on the processing time for your issuer. Your old credential will remain expired.
Has this article helped you? Let us know!
If you would like to tell us about any improvements you feel could be made to this page, you can email us at firstname.lastname@example.org.