How Do I Customize My Recipients' Experience Page?

Accredible gives recipients and credential viewers a number of different ways to interact with their credentials, but you as the issuer can manage or disable these completely in My Recipients' Experience page.


Contents

Engagement Options

Credential Management Options

Name Change Options

Default Credential Options

Grow with Accredible options

Expiry message


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Important Note: This feature is only available on Premium Plans.

Where can I find My Recipients' Experience?

  1. Log in to your Accredible account, then click your name at the top right, and then click "Settings".
  2. Click "My Recipients' Experience" in the left-hand sidebar menu.

Available Interaction Options

Below is the list of options currently available on the Accredible Credential View. 'The viewer' refers to when the option is made public and can be seen by anyone, not just the recipient.

Owner only refers to recipients that are signed in that can only view hidden options.

Public refers to any viewer that can view options.

Don't show indicates that no one can view the option regardless of signed in or not.


Engagement Options

Social Media Share

This allows recipients to quickly share their credentials on various social media outlets.

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Add to LinkedIn | Share to LinkedIn

This allows the viewer to add the credential to the LinkedIn feed.

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Referral engagement

Refer a Friend

Users can share a unique tracked link to your website. The clicks through each shared referral link are tracked.

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Credential Management Options

Download Options

Download as PDF | Download as HQ PDF (for printing)

This allows the viewer to download a PDF or HQ PDF version of their credential.

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Download as PNG

This allows the viewer to download their badge in PNG format.

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Transcript Letter

If you have included a transcript letter for a certain group, this option will be set to Owner only. Recipients can only see this confidential information when signed in.

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Manage Credential Privacy

This allows the recipient to change the visibility of their credential to either be public or private.

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Evidence

This allows the recipient to add evidence items to the credential page.

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Embed Credential

This allows viewers or recipients to embed the credential in email signatures and web pages.

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Email

This allows users to share the credential via email.

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Name Change Options

Name Change Request

This allows the recipient to request a name change if there is an error in the name that appears on the certificate or badge.

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Note: We do not recommend disabling this.

Automatic Approval

  • By selecting "Manual", you as the Issuer will have to approve all changes, even minor errors as typos;
  • By selecting "Typos", corrections for a few characters will be automatically approved. Name changes of more than 2 characters will need manual approval, and you will be notified when a name change that can't be auto-approved is requested.

Default Credential Options

Default credential privacy

By selecting "Private" or "Public", you can choose whether all the new unpublished credentials under your Department are Private or Public by default. For more information, we recommend checking out our article: How Can I Set the Privacy of All Future Groups?


Grow with Accredible options

Collections

This section is a reminder that you can set up the "Collections" feature to help users within a group to see their progress in a collection and register in the next course. For more information regarding Collections: How Do I Create a Collection?


Expiry message

This is the banner that appears in the Credential View Page after a credential has expired.

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I have customized My Recipients' Experience page. What now?

After you have made all of your selections, do not forget to hit "Save" to save all of your changes! 

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Has this article helped you? Let us know!

If you would like to tell us about any improvements you feel could be made to this page, you can email us at support@accredible.com.