Email Settings

Email Sender and Support settings

We have recently updated our email settings by combining your email address and template settings into one section. (for creating your default email template appearance go to your Department Settings)

1. Log into your Accredible account 

2. Click on Emails at the top of your dashboard. 

3. From here, you will be able to customize and modify any email addresses registered to your account. You will see outbound settings and support settings.

Outbound settings- These settings are used for any emails being sent out to credential recipients

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Support settings-These settings are your general contact email addresses who receive account communications, name change requests, and any support enquiries from recipients. 

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Remember, you can always set custom email sender addresses within a group level as well. If not, these email settings are set as the default settings for all groups. 

Email Templates can be accessed at the top righthand corner of this section. For more information on email templates, head to this help article.