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Can I downgrade my pricing plan to be smaller?

Downgrades are considered on a case by case basis if they're part way through your annual commitment.

We want you to contact support with these requests so that we can help migrate you to a smaller plan with minimal friction: since the number of Credentials you can issue per year varies plan to plan, we need to confirm that downgrading wouldn't cause you to pay more than expected and to mention that you might lose access to some of the premium features that are included in your current plan.

 

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