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Issuers

Issuers

Articles for those issuing credentials to their students and customers with Accredible.

How Do I Apply to Be a Verified Issuer?

Frequently Asked Questions

Accredible Operations and Security

Issuer FAQs

Getting Started with Accredible

How Can Recipients Retrieve Their Own Credentials?

How do My Company's Analytics Compare to Average?

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Designs

How Do I Create a Certificate Design?

How Do I Design a Digital Badge?

How Do I Copy a Certificate/Badge Design?

How Do I Add a QR Code to My Certificates?

What's the Best Certificate Background Image Size?

What Image Formats are Accepted for Certificate Design Backgrounds?

How Do I Change the Date Format on Certificate Designs?

Can I Upload and Use a Custom Font?

My Certificate Design Isn't Saving, How Do I Fix This?

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Attributes

A Guide to Attributes

Manage Attributes

The Attributes Dictionary

A Guide to Image Attributes

Groups

How Do I Create a Group?

How Can I Organise My Groups Better?

How Do I Add a Badge to a Group?

How Do I Issue Credentials as Private?

How Do I Add an Expiration Date to Credentials?

Can I Send PDF Versions of Certificates?

Can I Allow Duplicate Credentials In A Group?

What is a Stacked Credential? How Do I Set One Up?

Can I See a Preview of a Certificate or Badge?

How Do I Create Blockchain Credentials?

Can I Turn On/Off Emails Being Sent From Accredible to My Recipients?

How Do I Add a Transcript Letter to Credentials?

Can I Add a Custom Marketing Message to My Recipients Credential Views?

How Do I Change the Visibility of The Credentials I Issue?

How Can I Change the Language Displayed on the Credential View and Emails I Issue?

How Do I Add Evidence to My Recipient's Credentials?

How Can I Move Recipients from One Group to Another?

How Do I Delete a Group?

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Creating and Publishing Credentials

How Do I Issue a Batch of Credentials?

How to Issue a Batch of Credentials - Manual Upload

How to Issue a Batch Of Credentials - Spreadsheet Upload

Managing Credentials

How Do I Manage Name Change Requests?

How Do I Edit a Recipient's Credential?

How Do I Search for and Filter Recipients' Credentials?

How Do I Update All Credentials In One Group?

How Do I Export Credential Data?

How Can I Bulk Print Accredible Certificates?

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Emails

Can I Change the Sender Email Address for Specific Groups?

What is a General Contact and a Support Contact?

How Do I Change The Email Addresses that are Used in Emails to My Recipients?

How Do I Change the Content of Emails Sent from Accredible?

Can I Get Carbon Copies of All the Credential Emails that are Sent Out?

Can I Add a Custom Email Template to a Group?

How Do I Edit the Appearance of Emails Sent from Accredible?

How Do I Manage Attributes In Emails?

How Do I Add 'Call to Action' Buttons to My Emails

Can I Send Accredible Emails Through Our Email System?

Which Fonts Can I Use for Recipient Emails?

How Can I Troubleshoot Email Delivery Problems to My Recipients?

Why Did the Email to My Recipient Bounce?

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Analytics, Engagement and Market Value

What are Job Market Insights? Why Should I Add 'Skills'?

How Do I Improve Recipient Engagement?

How Do I Increase My Marketing Value?

How Do I Let My Recipients Know About Accredible?

Credential Analytic Events

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Administrators and Team Members

How Do I Add Administrators?

What is a Team Member? How Do I Add One?

I am a Team Member. How Do Permissions Affect Me?

All Team Member Permission Settings

How Do I Delete a Team Member?

Team Members & Permissions FAQs

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Department Settings

How Do I Include My Branding on Accredible?

How Do I Brand My Issuer Page?

How Can I Update Social Media Settings?

How Do I Customize How People Interact with Credentials?

The Branding Package

How Do I Setup a Custom URL - CNAME?

How Do I Add My Logo in Branding Package Settings?

Premium White Labelling

What is Premium White Labelling?

The Recipient Verification Directory

The Recipient Verification Directory

How Do I Setup and Activate My Verification Directory?

How Do I Embed My Verification Directory in to My Website?

The Spotlight Directory

How Do I Configure My Spotlight Directory?

Integrations

How Do I Find My Integration API/Consumer Key?

How Do I Setup an Integration with Brightspace?

What Data is Used from Brightspace?

How Do I Setup and Use the Canvas Integration?

How Do I Stop My Recipients from Getting Their Credentials Prematurely on Canvas?

Can Accredible Customer Support Help Me with My Integration?

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Thinkific Integration

Thinkific Issuer FAQ's

How To Link Thinkific Courses To Accredible Groups

Why Aren't My Thinkific Students Receiving Their Certificates?

Your Account

How Do I Change My Account Information?

How Do I Log In to Accredible as an Issuer?

Delete My Accredible Account and It's Data

Subscriptions, Credits and Billing

Accredible's Cancellation and Refund Policies

How Can I Check My Subscription/Contract?

How Do I Download Invoices?

Can I Change my Plan Size?

What If I Don't Use All of My Credits?

What Happens If I Don't Purchase Another Subscription?

How Much Does Accredible Cost?

Can I Try Before I Sign-Up For a Plan?

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Embed Accredible Tools

Embedded Badge Designer

Embedded Certificate Designer

Partner Promotion

How Do I Announce a Partner Promotion?