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Accessibility at Accredible

Our platform is designed with accessibility in mind so that anyone can use Digital Credentials.

Digital Credentials Accessible for Everyone

At Accredible we believe that everyone should have the ability to access digital credentials, whether as a recipient or as a potential stakeholder. We believe this is should be the case for people regardless of their abilities, and that is why are dedicated to making our platform accessible to all users. Technology should help to increase the access to skills and achievements, not hinder it.

To this end, Accredible has recently launched a number of updates to it's product to ensure that credentials are Section 508 & WCAG 2.1 compliant. 

The product was tested by an IAAP-accredited tester, examining the product across multiple browsers and assistive technologies (including screen readers, screen magnification, and speech recognition tools). In addition, manual and automated code analysis was undertaken to identify any potential outstanding accessibility issues.

All accessibility features on Accredible have been applied to the recipient and third-party experiences.

Accredible's VPAT

For more information on the accessibility features Accredible has provided for listed content, platforms, players, and portals in order to address Section 508 and WCAG 2.1 (A and AA) accessibility requirements, here is our voluntary product accessibility template (VPAT):

Accredible VPAT 2023

Accessibility Guidance for Users

The VPATs listed here apply to Accredible’s sites that an end-user (credential recipient) uses to view, share and update credentials they have received.

We are striving to make these sites as accessible as possible, but acknowledge that there are a few areas (as outlined in the VPAT) that need more improvement. The majority of the problems in these areas are due to our employment of Google reCAPTCHA version 2, which has known accessibility shortcomings, to protect our sites against malicious use. To overcome these issues we will be moving to reCAPTCHA version 3 in the near future.

Other known minor accessibility issues that we have are:

  • some images that are uploaded by users do not have very descriptive alternative text;
  • the screen reader user experience for our date picker is not as good as we’d like it to be;
  • the screen cursor focus is not correctly sent to some third-party sharing sites that are opened in pop-up windows;
  • there is an issue with toggle buttons not properly switching when using some screen readers

We are continually reviewing our sites to make them more accessible and welcome feedback on any accessibility problems you may encounter.

Has this article helped you? Let us know!

If you would like to tell us about any improvements you feel could be made to this page, you can email us at support@accredible.com.