How Do I Add Administrators?

If you would like to add a new Administrator to your account, follow the instructions below.

What is an Administrator?

An administrator is a user that will have access to everything on your Accredible account. Specifically, they will be able to:

  • Update your Organization Settings
  • Access Billing
  • Create, edit and delete other Administrators

If you also have Departments enabled, they can also:

  • Create, edit and delete Departments
  • Have full access to all Departments, their Groups, Designs, and Credentials

Ensure you are happy with an individual having access to all of the above permissions before you add them as an administrator.

Adding a New Administrator

  1. Click on your name in the right-hand corner of the Accredible Dashboard, a drop-down menu will appear. Select 'Team Members' from the menu.
  2. At the top right-hand corner of the 'Team Members' page, click on the 'Add team member' button.
  3. Fill in your new administrator's name and email address.
  4. Change the toggle from 'Team Member' to 'Administrator', then click the 'Save' button.
  5. A verification email will be sent to your new administrator. They will then need to follow the prompts in this email to set up their log-in details for the Accredible account.
  6. Your new Admin can now operate on your Accredible account with all the same permissions as you.

Important Note: If the person you are trying to add already has an Accredible account with the email address you are trying to use, you will see the following warning message:

If this occurs, this person likely has a free trial account with Accredible. Contact us at support@accredible.com to have the free trial account deleted so that you can add your new admin.

Delete Administrators

If you need to remove someone as an administrator, go to the Team Members page and click the three dots '...' by the side of that particular person, followed by 'Delete team member'. When the system asks you to confirm the deletion, click 'Delete'. This will remove them from your Accredible account.

Do you want to have someone working with you on your account but don't want them to have the same level of access as you? Check out our article on Team Members!

Has this article helped you? Let us know!

If you would like to tell us about any improvements you feel could be made to this page, you can email us at support@accredible.com.