Can I Allow Duplicate Credentials In A Group?

Normally it is not a good idea to allow one person to receive the same certificate multiple times, except in special circumstances.

By default, Accredible prevents duplicate credentials being created in a Group where the recipient email is the same as an existing credential.

If your business requires the issuing of the same credential to the same recipient multiple times:

  1. Go to 'Groups' at the top of the Accredible Dashboard.
  2. Find the group you want to allow duplicates in and click 'Groups Settings'.
  3. In the left-hand sidebar menu click 'General Settings'.
  4. Find the option called 'Allow Duplicates' and check the box.
  5. Click 'Save'.

Screenshot 2019-09-12 at 11.46.48

Remember: The system detects duplicates by email address, not by name.

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If you would like to tell us about any improvements you feel could be made to this page, you can email us at support@accredible.com.