Can I Allow Duplicate Credentials In A Group?

By default, Accredible prevents duplicate credentials from being created in a Group where the recipient email is the same as an existing credential.

If you require the issuing of the same credential to the same recipient multiple times follow these steps:

  1. Go to 'Groups' at the top of the Accredible Dashboard.
  2. Find the group you want to allow duplicates in and click 'Groups Settings.'
  3. In the left-hand sidebar menu, click 'General Settings'.
  4. Find the option called 'Allow Duplicates' and check the box.
  5. Click 'Save.'

Screenshot 2019-09-12 at 11.46.48


Remember: The system detects duplicates by email address, not by name.


IMPORTANT NOTE: Once duplicate credentials have been created within a group you will be unable to disable the "Allow Duplicates" setting unless they are deleted.

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