Normally it is not a good idea to allow one person to receive the same certificate multiple times, except in special circumstances.
By default, Accredible prevents duplicate credentials being created in a Group where the recipient email is the same as an existing credential.
If your business requires the issuing of the same credential to the same recipient multiple times:
- Go to 'Groups' at the top of the Accredible Dashboard.
- Find the group you want to allow duplicates in and click 'Groups Settings'.
- In the left-hand sidebar menu click 'General Settings'.
- Find the option called 'Allow Duplicates' and check the box.
- Click 'Save'.
Remember: The system detects duplicates by email address, not by name.
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