If you do not want your recipients to receive emails from Accredible's system you can turn off email notifications.
You may want to disable email notifications if:
- You have integration with another platform that already sends emails to recipients.
- You feel that your recipients don't need reminding about their credentials (even if they ignore the link to the credential view in their emails).
Important Things to Know Beforehand
- If you publish new credentials from a group with the email notifications turned off, the initial email with a recipient's link to their credential will not be sent. They will be unaware that their credential has been published and will not have access to said credential.
- Turning email notifications for a group will affect all notifications for that group. This includes credential delivery, as well as notification emails and name change request notifications.
- You can turn off specific email types in your General Email Settings. However, this will apply account-wide.
How to Turn On/Off Email Notifications for a Group
- Go to 'Groups' at the top of the Accredible Dashboard.
- Navigate to the group that you would like to turn email notifications off and click on 'Group Settings.'
- In the left-hand sidebar menu, click on 'General Settings.'
- Scroll down to the 'Emails - On/Off' and check/uncheck the box called ' Send email notifications for this group.'
- Scroll to the bottom of the page and save.
How to Disable Specific Email Types
1. Go to 'Emails' at the top of the Accredible Dashboard.
2. Navigate to 'Enable/Disable Email Types' on the 'General Settings' page
3. Untick the types of emails you do not which your recipients to receive:
- Credential Delivery Emails - Send emails to the recipient of a credential (Badge, Certificate, or both).
- Reminder Emails - Send a reminder to credential recipients that haven't opened their credentials within 1 week of issuance.
- Expiry Warning Emails - Warns a credential recipient before their credential is set to expire.
- Expiry Notification Emails - Notifies a credential recipient once their credential has expired.
- Credential Renewed Emails - Notifies a credential recipient when their credential has been renewed. Only available if a template of this type has been created.
IMPORTANT NOTE: Changes made here will apply to all credentials issued.
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