If you have a group that you no longer need or created in error, here is how to remove it.
Before Deleting a Group
- To delete a group, you will need to have account permission to edit your organization’s groups.
- Your group needs to be empty of credentials before it can be deleted. You will either need to move any existing credentials to a different group or delete them first. If you delete the credentials you are essentially revoking the credentials for those recipients whose credentials are already published and sent.
How to Delete a Group
- Go to 'Groups' at the top of the Accredible Dashboard.
- Navigate to the group that you would like to delete.
- Click the 'Delete Group' option.
4. A message will pop up confirming that you want to delete the group.
If you have not deleted/moved all of the credentials in this group, you will see a warning message saying that the group cannot be deleted until these have been removed.
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