Group Settings - Visibility and Marketing

Need to adjust who can see what about your particular group or credentials? Here's how you do that.

Privacy - Default

When you publish credentials from this group, you have the choice of allowing them to be readily visible to the recipient and anyone who has access to the credential view.

Alternatively, you can opt to have these credentials be set to private by default. That means that when the recipient clicks on the link they receive by email, they will be able to openly view their credential once. After the navigate away from the credential view and come back to it, the credential will no longer be able to be viewed until the recipient has signed into the system. There will be prompts on the screen asking them to do so. After logging into their private credential, the recipient then has full control over the privacy settings of their credential, meaning they can make their credential public if they wish.

Private credentials are:

  • Visible only to the recipient
  • Links on social media will not work
  • Will be hidden from search engine results
Public credentials are:
  • Visible to anyone with the link
  • Links on social media will work
  • Will be visible in search engine results

Referral Links

There are three links you can provide to direct credential viewers back to your website:

  1. Sign-Up Page
    This provides a direct path for credential viewers to enrol on your course.
  2. Course Website
    This corresponds to the page on your website specifically regarding the course the credential was issued for.
  3. Issuer Website
    This is the link to your website homepage.

These links will appear below the “Verify” button and be visible to non-logged-in viewers. This will boost your referral traffic and provide a seamless experience for both viewers seeking further information and prospective course takers.


Search Engines

By unchecking the box in this section, the credentials issued in this group will no longer be visible in Google Searches or any other search engine result.

Please note that it takes 2-3 weeks for search engines to react to changes.

Issuer Page

There may be a reason to hide a credential from your Issuer Page; maybe you use one of your groups for testing! In which case, use this setting here to switch off the visibility of this group to hide it from your Issuer Page.


CourseFinder is a public recommendation engine that helps students discover new courses and certifications. If there is a reason you would prefer the credentials from this group to not be visible on CourseFinder, then you can hide them by unchecking the box in this section.


Custom Message

Is there something you'd like to say to the recipients of this group on the credential view but don't necessarily want it on the credential or supplied as evidence? You can add this message here. Maybe it's a call to action to take another course or a reminder of what they need to do next with their credential.

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