Have You Received a Certificate or Badge?

You don't have to wait. Get the answers now.

Changing Any Information

Change the Name on Your Certificate

Report Incorrect Information on Your Credential

Request to Change the Email Address on Your Credential

Reporting Credits

Find Out if Your Credits have been Reported to a CE Broker

Viewing Your Private Credential and Hidden Options

Logging into your Private Credential

How to View Hidden Options

Problems Logging In

Issues Logging In to Your Credential or Credential Wallet

Logging In as a Recipient


Change the Privacy of Your Credential
What is Data Privacy & 'My Right To Be Forgotten'?

Download and Print Certificate

How to Download and Print Your Certificate

Information on Other Courses

You'd Like to Take Another Course

Expired Credential

You Want to Query an Expired Credential

Wrong Credential

You Have Been Issued the Wrong Credential / Issued a Credential in Error

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