- Frequently Asked Questions
- Creating and Publishing Credentials
- Managing Credentials
- Analytics, Engagement and Market Value
- Administrators and Team Members
- Department Settings
- The Branding Package
- Premium White Labelling
- The Recipient Verification Directory
- The Spotlight Directory
- Thinkific Integration
- Your Account
- Subscriptions, Credits and Billing
- Embed Accredible Tools
- Partner Promotion
Information for Everyone
Español | Destinatarios
Português | Destinatários
How Can I Contact My Issuer?
Sometimes you need to speak directly to the organisation that issued your credential. You can do this straight from your Credential View.
How to Contact Your Issuer
- Navigate to your digital credential
- Click on the 'More' button under the credential window
- In the pop-up menu, click on 'Contact Issuer'
- An email window will appear with the correct contact email address already filled in, complete the message you want to send to your issuer and hit 'Send'.
Related Article: When to Contact Your Issuer