Use Your Digital Credentials
Deliver Digital Credentials
- Frequently Asked Questions
- Creating and Publishing Credentials
- Managing Credentials
- Analytics, Engagement and Market Value
- Administrators and Team Members
- Department Settings
- The Branding Package
- Premium White Labelling
- The Recipient Verification Directory
- The Spotlight Directory
- Thinkific Integration
- Your Account
- Subscriptions, Credits and Billing
- Embed Accredible Tools
- Partner Promotion
What are Digital Credentials?
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How Can I Contact My Issuer?
Sometimes you need to speak directly to the organization that issued your credential. You can do this straight from your Credential View.
How to Contact Your Issuer
- Navigate to your digital credential.
- Click on the 'More' button under the credential window.
- In the pop-up menu, click on 'Contact Issuer.'
- An email window will appear with the correct contact email address already filled in, complete the message you want to send to your issuer, and hit 'Send.'
Related Article: When to Contact Your Issuer
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