Credits on Accredible are spent on recipients, not credentials. But how exactly does this work?
For other Digital Credential providers, credits equal the number of certificates or badges you can issue from your account, but that's not true at Accredible. With our credit system we charge per Recipient of a credential, not the credential itself. This gives greater value to our credits as you can issue more credentials per year. We call these 'Recipient Seats'.
If you were to purchase our Lite-Small Package, you would then have 1000 credits on your account to use over the next 12 months.
You can then issue as many certificates and badges as you want to 1000 different recipients, you can issue credentials from all different groups as many times as you want, it will only cost you 1 credit per unique recipient to do so.
Our system tracks unique recipients by their email addresses.
What Happens Each Year
After 12 months have elapsed your subscription plan will renew. Your credit allowance will be reset to 1000 credits, and your unique recipients will also reset.
If you plan on issuing credentials to the same recipients over multiple years, it will cost you one credit per recipient, per year.
Do credits roll over from year to year?
Credits reset after each year, they do not roll over.
Can I purchase individual credits?
For our subscription plans we only offer set amounts of credits per plan: Accredible Pricing Page. If you are looking to purchase and Advanced Package (available for annual plans starting at $10,000/yr total) we can provide custom credit allowances. To talk to our sales team about our Advanced Packages, here is our contact form: Contact Sales
Do duplicates credentials within a group cost extra credits?
No, so long as they are being issued to the same email address duplicates will not cost you extra credits.
At what point are credits deducted from my account?
Credits are deducted when credentials are published.
If I delete credentials do I get credits back?
No, once credits have been spent on a unique recipient, they cannot be reimbursed by deleting that recipient's credentials.
Important: If the recipient does not have any other credentials issued to them within the current billing year, deleting and re-issuing their only credential will cost an additional credit.