How Do I Change the Account Details on an Invoice?

If you need to update the information displayed on your invoices, here is how.

The Accredible Customer Support team can update the information that appears on your invoices. Please send all requests to

You can request for the following information to be changed:

  • Account Name
  • Account Email
  • Billing Email(s)
  • Billing Address
  • Tax ID

If you wish for your billing address to be changed, please provide the details in the following format:

Address Line 1
Address Line 2
Province/State (If applicable)
Postal Code (If applicable)

Please note that after an invoice is finalized, we cannot change certain fields pertaining to you, the customer. This is to satisfy the common tax-compliance requirement that finalized invoices be retained—as they were finalized—for a legally required minimum time period.

As a result, some of your requested changes may not be apparent until your next invoice is issued.

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