Want insights into your recipients' behavior between credential groups? Introducing 'Collections'!
This feature is available on our Plus and Premium Plans.
What is a Collection?
You can use a collection to visualize drop-off rates between the credential groups on your Accredible dashboard. This credential collection will also appear on your recipients' credential view to encourage learners to complete the full collection of credentials in the near future.
How Do I Make a Collection?
On the 'Collections' page of your dashboard, you will have a button to 'Create collection.' This will bring up a new collection settings window:
At the top of the screen, you will need to enter a 'Name' and 'Description' for your collection to differentiate it from other collections internally. Once collections go live on the Credential View, this information will also be publicly visible.
Next, you can select and re-order the groups you want to include in your collection by clicking on them in the left-hand sidebar, then dragging and dropping them into the desired order in the main panel.
Once you are done, you can 'Save and Close.' It's that easy.
As soon as your collection is saved, you can:
- View how learners progress through a collection (to identify drop-off points)
- See which different combinations of credentials are most popular for learners (to identify up-sell or engagement opportunities)
- See how skills are accumulated throughout the collection
At any time, you can edit the order of groups in your collection to see how the ordering impacts drop-offs and completion rates.
Has this article helped you? Let us know!
If you would like to tell us about any improvements you feel could be made to this page, you can email us at firstname.lastname@example.org.