How Do I Create a Group?

Groups are essential for creating digital credentials, here's why and how to create one.

What is a ‘Group’?

A group is a holder for all of the information regarding a specific achievement that you are awarding. 

You can create a group for several different reasons, such as :

  • An accreditation
  • A license
  • An event you recipients attended
  • Any achievement

Important Note: You will need to create an individual group for each achievement that you are awarding.

One Certificate Design for Multiple Groups

One major benefit of groups is that you can issue several different credentials with different course names but only use one certificate design! You don't need to create multiple versions of the same certificate design with minor changes on each one. You can keep the same certificate design for multiple groups, and attributes will make these minor changes (like course name or tutor's names) for you. To find out more about how attributes work, here is our article: A Guide to Attributes.

Creating a New Group

In the top righthand corner of the Groups Overview, click on the 'Create Group' button.

Creating a new group takes you straight to Credential Information, where you can enter the required information for your group and the credentials it will produce.

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Display Name 

Whatever you put in this field will populate the attribute [group.course_name] on your certificate design. This can be the name of the course, license, or achievement that your recipient has earned. Please find out more about attributes and how to use them here.


This is how you can identify your group in the Group Overview for easy searching. This is different from the display name because the display name may be the same for different groups. You can use a course code or other form of a unique identifier that separates this group from the others in your Accredible account.

Course Website

Here you can add a URL to the webpage that relates to your Course. This link will appear as a button on the published credential view labeled Course Website, if you enable this setting under the 'Visibility' tab on the left-hand side. You can learn more about this field here: How Can I Increase Referral Traffic?

Now that you have entered all of the information mentioned above, you are ready to hit Save and start publishing credentials to your students. Or you can use the Send yourself a preview function at the bottom of the page to check how the information you've entered appears on the credential.


Expand upon what your credential means, what it qualifies your recipients to do, or include any other information you feel is useful or relevant for your recipients and potential employers. This is a great way to increase website traffic by giving information on how the credential was earned. 


Increase the marketability of your credential by identifying skills these credential-holders needed to demonstrate (or have learned) in the process of earning this credential. Skills can consist of one to a couple of words.


The category set for the group will be utilized to make better recommendations and it helps CourseFinder searches with relevancy and reliability.

Group Appearance

Here is where you select which of your certificate designs has the correct format and information for the particular group you are creating. If you are using an open badge, you can select the correct badge you want this group to receive.

If you have both a certificate and badge design, here you can select which design you which to be the primary representation of the credential. You can do so by selecting Primary underneath either the Certificate or Badge Design. The Primary design will:

  • Load first on the credential view
  • Be used for social media posts

You can add a second page to your certificate by expanding our Advanced PDF Download Options field and selecting 'Upload Additional Page.' This second page will be a static complementary page that recipients can download together with their certificate PDF file.

Adjust the Settings for Each Group

A group allows you to fine-tune how credentials within that group will behave. You might want:

  • One group of credentials to have an expiry date and another not to
  • Credentials from one group to be issued as private and credentials from another to be public by default
  • To record one group's credentials onto the Blockchain

There are many ways in which you can customize how each group will work. Use the left-hand sidebar menu to find all these options. In this sidebar menu, you'll find settings for the following:

How to issue credentials as private

How to add an auto-expiry period

How to send PDF versions of certificates along with their credential link

How to allow duplicates credentials within the same group

How to add credentials to the blockchain

How to turn off email notification for a group

How to add a transcript letter

How to change the visibility of credentials online

How to change the language of the recipient experience

Default Group Settings

You do not need to customize these settings for each group if you want your settings to be the same across all new groups. You can set up default settings for all your new groups under default group settings at the top righthand corner of the Groups Overview.

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When making changes in 'Default Group Settings,' note that:

  • These settings will be applied to newly created groups by default.
  • Making changes here does not affect your existing groups.
  • You can override the default settings for an individual group.

View a Preview Credential

Here is how to preview how a credential will look after it is published from a specific group:

1. Click on the group you wish to preview a credential for.

2. Click the Preview button in the top right-hand corner.

3. You will now see a default dummy credential view demonstrating how a credential from this group will appear.

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Email a Preview

Click on Email a Preview at the top right-hand corner of the dummy credential view to replace the default name and send a test recipient email to yourself. The preview will be deleted from the recipient's credential wallet after a week.

Emailing a preview credential will not affect your allowance.

Share Preview

Click on Share Preview to generate a URL for this dummy credential that you can share with your colleagues for review. The preview will be deleted from the recipient's view after a week.

Sharing a preview credential will not affect your allowance.

Publishing Credentials from a Group

At the top of your group page, you will see a button called Create Credentials. Click this to go straight to publishing credentials for this group. 

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You will be taken to the start of the credential issuing process.  To find out more, click here.

Moving Credentials from One Group to Another

If you happen to publish credentials in the wrong group or would like to move them into another group, you can do this by following these steps:

  1. Find the group with the misplaced credentials in the overview. Click Credentials List.
  2. In the Credentials list, find the misplaced credentials and check the box next to them.
  3. Click Move Credentials at the top of the page.
  4. In the pop-up window, select which group you would like to move the credentials to and click Move Credentials.

Your credentials will now appear in the correct group.

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