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How Do I Navigate Different Departments?

Understanding how to access different Departments and navigate their individual settings can keep your account and corresponding credentials better organized.

This feature is available on our Plus and Premium Plans.

Accredible offers Issuers the ability to maintain and operate various departments under a single account. This allows you to maintain the settings for branding, recipient view, and interaction for different departments all from one convenient location within your dashboard.

Find Departments

Locate the Department menu in the right-hand corner of your dashboard.


From the drop-down menu that appears, you can switch your dashboard to reflect another Department, or you can navigate to the Department Overview.

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Underneath your Organization, you will be able to see the names of each department within that organization. This view is a quick way to view associated groups, credentials,  and the associated team members and their roles as either team members or administrators. For more information on adding team members and administrators, take a look at the following support articles:

How Do I Add Administrators?

What is a Team Member? How Do I Add One?

Department Settings

Underneath each individual department, you can select the Department Settings.



The left-hand menu on this page shows you the core department settings that allow you to completely customize the branding of your department. For more information on how to customize your department's branding, take a look at these helpful support articles below.

How Do I Include My Branding on Accredible?

How Do I Brand My Issuer Page?

How Can I Update Social Media Settings?

How Do I Customize How People Interact with Credentials?

Has this article helped you? Let us know!

If you would like to tell us about any improvements you feel could be made to this page, you can email us at support@accredible.com.