How Do I Update the Expiry Date on Credentials?

If you need to update the expiry date on a batch of credentials, here is how.

IMPORTANT NOTE: A credit will be deducted if the expiry date is changed to a date outside of the billing year that it was originally issued. 

Updating a Single Credential

If you only need to change the expiry date on one credential, here is what to do:
  1. Go to the Credentials tab at the top of the Accredible Dashboard.
  2. Using the Search field on top of the credentials list, you can search by:
    • Recipient Name
    • Email Address
    • Credential ID
  3.  Click on the Credential ID # or the Accredible Support 2022-11-09 at 15.00.143-dot menu button on the right and click Expire.
  4. Edit the data in the Expiry Date.
  5. Click Save.

Accredible Support 2022-11-09 at 15.14.09

Updating Multiple Credentials

If you need to change the expiry date for multiple credentials, you have a couple of options:

Mass Update by Spreadsheet 

Upload a spreadsheet with either the recipients' Credential IDs or Credential License IDs in one column and the new expiry dates in another. This article provides step-by-step guidance on how to do this: How Do I Mass Update Multiple Credentials In One Group?

The 'Set Expire Date' Function 

  1. Go to Credentials at the top of the Accredible Dashboard.
    Navigate to the Credential List of the relevant group.
  2. Select the credentials that need updating. 
  3. Click Set Expiry Date.
  4. Select Never, Immediately, or A Later Date.
    For A Later Date, use the date picker to choose the new expiry date.
  5. Click Set Expiry Date.

    Accredible Support 2022-11-09 at 15.20.28

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