- Frequently Asked Questions
- Creating and Publishing Credentials
- Managing Credentials
- Analytics, Engagement and Market Value
- Administrators and Team Members
- Department Settings
- The Branding Package
- Premium White Labelling
- The Recipient Verification Directory
- The Spotlight Directory
- Thinkific Integration
- Your Account
- Subscriptions, Credits and Billing
- Embed Accredible Tools
- Partner Promotion
Information for Everyone
Español | Destinatarios
Português | Destinatários
I've Lost My Certificate/Badge Email. How Can I Find My Credentials Again?
If you have lost the link or email for your Accredible certificate or badge, we have a handy tool that can help you get it back in a snap!
- Head to our online Credential Retrieval Tool.
- Enter the email that you received your credential with, it's important you use the right email address as this is how we identify your credentials.
- Click the 'Retrieve My Credentials'
- We will then send you an email with links to all the certificates that belong to the email address you provided.
If you can't find what you're looking for please email us here - firstname.lastname@example.org
Has this article helped you? Let us know!
If you would like to tell us about any improvements you feel could be made to this page, you can email us at email@example.com.