Thinkific Issuer FAQ's

Here is a list of the most common questions about the Thinkific > Accredible integration, and the answers you need.

Do I need to buy a plan with Accredible?

Yes. As of April 2nd, 2020, Thinkific customers who wish to use the Thinkific-Accredible integration will need a paid subscription with Accredible. 

How do I create an Accredible account for the Accredible-Thinkific integration?

As of April 2nd, 2020, you will need to sign up for an Accredible account which can then be linked to your Thinkific account using the API key.

To sign up for your Accredible account, visit Accredible.com

How do I install the Accredble app in Thinkific?

For information on how to install the Accredible app in Thinkific, check out our article here: Installing the Accredible App in Thinkific

How do I link and enable Accredible certificates for Thinkific courses?

For information on how to link Thinkific courses to  your Accredible account, check out our article here: How To Link and Enable Accredible Certificates for Thinkific Courses

How to use the same certificate design for multiple courses on Thinkific?

For information on how to use the same certificate design for multiple courses on Thinkific check out our article here: How to Use the Same Certificate Design for Multiple Courses on Thinkific

Why aren't my Thinkific students receiving their certificates?

For help troubleshooting delivery issuers to Thinkific students, check out our article here: Thinkific - Why aren't My Students Receiving Their Credentials?

Can I use the same Accredible API key for multiple Thinkific sites?

Yes, you can! If you utilize more than one Thinkific site, your API key will work on all sites seamlessly.

How many certificate designs can I create?

There is no limit to the number of certificate designs you can create and use. The number of designs you have in your account does not affect your account's pricing.

There has been an error! How do I fix this?

Oh no, an error has occurred! Rest assured that most errors that you or your students receive can be resolved. View our Thinkific Error Troubleshooting article to see if the error you are experiencing was documented. If not, please contact our support team at support@accredible.com so we can investigate the error for you.

Has this article helped you? Let us know!

If you would like to tell us about any improvements you feel could be made to this page, you can email us at support@accredible.com.